The overwhelming majority of people would rather have you text them than call them. The only exception is people over 55.
72% of people under 39 would rather you text, and so would 61% of people between 40 and 54.
For people over 55, 35% prefer a text, 49% prefer a call.
Also, for what it’s worth, people who prefer calls over texts are almost three times less likely to have smartphones.
I must be an old person trapped in a slightly less old body. I prefer a call over a text, especially if you need more than one text to get your point accoss. Just call me, we can have a discussion and be done, no need to drag things out over the course of an hour.